How It Works
How It Works
Everything you need to know about our custom 3D prints — from ordering and proofs to sizing, materials, and policies.
How We Build Your Piece
Our display bodies are made using FDM (Fused Deposition Modeling) 3D printing technology. The finish depends on the product: our custom plaques use layered filament detail, while nameplate logos and desk displays include full color UV printed artwork with raised texture. Optional helmet shield back personalization is printed flat with UV ink. Unlike traditional manufacturing, 3D printing builds your piece layer by layer from the ground up — depositing material one thin line at a time until the full design takes shape.
The result is a true three-dimensional object with real raised depth and texture that you can see and feel. Your product listing explains the construction and finish included with your order.
What to Expect: The Nature of 3D Printing
Because each piece is built layer by layer, 3D prints have characteristics that are inherent to the process. These are not defects — they are part of what makes each piece unique and authentically 3D printed.
You may see fine horizontal lines on the surface of your piece. These are the individual layers of material and are a natural signature of FDM 3D printing. They are most visible on curved or angled surfaces.
We match colors as closely as possible using available PLA filament. However, exact color matching cannot be guaranteed. Colors may appear slightly different due to filament availability, lighting, and the difference between screen colors and physical materials.
During printing, thin wisps of material can occasionally form between sections. We clean every piece by hand before shipping, but minor marks from this cleanup may be visible on close inspection.
The texture of a 3D print differs from injection-molded plastic or resin. You may notice slight variations in smoothness between different areas, particularly where the printer transitions between colors or sections.
Sizes & Detail
Custom plaques are available in 6, 8, 10, and 12 inches, measured along the longest edge. Standard Depth is approximately 5 mm; Double Depth is approximately 10 mm. Other products have their own dimensions shown in their listings.
Any necessary adjustments will be reflected in your digital proof before printing, so you'll always see exactly what to expect.
The Proof Process
Every custom order includes a digital proof before we print. Nothing goes to the printer without your approval.
Materials & Durability
All pieces are printed in PLA (Polylactic Acid), a strong and widely used 3D printing material.
Durable & Rigid
Holds its shape and detail over time. Built for long-term display.
Lightweight
Easy to mount on walls, display on desks, or transport to events.
Vibrant Color
PLA takes color exceptionally well for detailed, full-color designs.
Made for Display
PLA provides a lightweight body with crisp detail for indoor displays.
Shipping & Timeline
| Digital Proof Delivery | Usually 1 to 3 business days |
| Production After Approval | See product listing: Standard Depth plaques 5–7 business days; Double Depth plaques 7–10 business days |
| USPS Ground Advantage | $5 flat rate |
| USPS Priority Mail | $10 flat rate |
| Estimated Total Timeline | Proof preparation + approval + product-specific production + carrier transit time |
Returns & Refunds
Because every piece is custom-made to your specifications, we do not accept returns or offer refunds on custom orders unless:
• The item arrives damaged during shipping
• The item has a manufacturing defect (not consistent with normal 3D printing characteristics described above)
• The item does not match your approved proof
If any of these apply, contact us within 7 days of delivery with photos of the issue and we will make it right — either by reprinting the piece or issuing a refund.
We strongly encourage you to review your digital proof carefully before approving. Once a proof is approved and printing begins, the order cannot be cancelled or modified.
Care Instructions
- Display indoors in a cool, dry location
- Avoid prolonged direct sunlight (may cause fading or warping)
- Do not expose to temperatures above 140°F / 60°C
- Clean gently with a soft, dry cloth or lightly damp microfiber
- Do not submerge in water or use chemical cleaners
- Handle with care — PLA can crack or chip if dropped on hard surfaces