Frequently asked questions
Production and Shipping Timeline?
⏱ Production and Shipping Timeline
Turnaround Time
Proof delivery
Typically within 1 to 3 business days
Production time after approval
Approximately 3 to 7 business days
Shipping
Flat rate shipping available with USPS Ground for $5 or USPS Priority Mail for $10, selected at checkout.
Need it for a retirement, promotion, or special event? Reach out before ordering and we will do our best to accommodate.
Can you match my colors?
We match colors as closely as possible using available filament colors. Exact color matching cannot be guaranteed, but visual accuracy is prioritized.
Will I see a proof before printing?
Yes. Every custom order includes a digital proof and will not be printed without your approval.
Can fine details be printed?
Very small text or thin lines may need slight adjustments to ensure durability and clean printing. Any changes will be shown in the proof.
Is this a flat print or raised design?
This is a true 3D print with raised layers and depth. It is not a flat image or sticker.
Do you accept returns on custom items?
Custom items are non returnable unless there is a defect or damage during shipping.